Background

We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of our clients and of everyone who visits our website, katburne.co.uk (Our Site). We will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

CLIENT: means a client who purchases coaching services, courses, memberships, or other services from us;

COOKIE: means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;

DATA PROTECTION LEGISLATION: means all applicable data protection and privacy legislation in force from time to time in the UK including the UK GDPR; the Data Protection Act 2018 (DPA 2018) and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data.

2. Information About Us

Kat Burne, trading as Kat Burne, is a sole trader based in Chippenham, England. We are the controller and responsible for your personal data.

For any questions relating to this Privacy Policy or your data protection rights, please contact us at kat@katburne.co.uk

3. Third Party Links

Our Site may include links to third party websites, plug ins and applications. We do not control these third party websites and are not responsible for their privacy statements. When you leave Our Site, we encourage you to read the privacy policy of every website you visit.

4. What is Personal Data?

Personal data is any information relating to an identifiable person. This includes obvious information such as your name and contact details, but also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

5. Your Rights

Under the Data Protection Legislation, you have the following rights:

a) The right to be informed about our collection and use of your personal data b) The right to access the personal data we hold about you c) The right to have your personal data rectified if inaccurate or incomplete d) The right to be forgotten (deletion of your personal data) e) The right to restrict the processing of your personal data f) The right to object to us using your personal data for particular purposes g) The right to withdraw consent h) The right to data portability i) Rights relating to automated decision-making (we do not use automated decision-making)

For more information about exercising your rights, please contact us using the details in Section 14.

6. What Data Do We Collect and How?

We may collect and hold some or all of the personal data set out below:

Data Collected

How We Collect It

Identity information (name, age, date of birth)

Contact forms, booking forms, registration, communications

Contact information (address, email, phone)

Contact forms, booking forms, registration, communications

Payment information (purchase history)

Our billing process and payment processors

Health and fitness information

Coaching sessions, health questionnaires, consultation forms

Technical information (IP address, browser details, site usage)

Analytics systems, security software

Marketing preferences

Contact forms, registration, communications

7. How Do We Use Your Personal Data?

We use your personal data for the following purposes:

Purpose

Data Used

Legal Basis

Providing coaching and wellness services

Identity, contact, health information

Contract performance and legitimate interests

Communication and administration

Identity and contact information

Legitimate interests

Payment processing

Identity, contact, payment information

Contract performance

Website administration

Technical and contact information

Legitimate interests

Marketing (with consent)

Identity, contact, preferences

Consent

We may use your personal data for marketing purposes with your permission, including contacting you by email with information about our services. You can opt out at any time.

8. How Long Do We Keep Your Personal Data?

We keep your personal data for no longer than necessary for the purposes for which it was collected. Generally:

• Client records: 7 years after our relationship ends
• Marketing data: Until you unsubscribe or withdraw consent
• Website analytics: 26 months
• Financial records: 6 years for tax purposes

9. How Do We Store and Transfer Your Personal Data?

We take appropriate security measures to protect your personal data, including:

• SSL encryption for data in transit
• Secure storage systems
• Limited access to authorised personnel only
• Regular security updates and monitoring

We may use third party service providers who may store data outside the UK. We ensure appropriate safeguards are in place.

10. Do We Share Your Personal Data?

We do not share your personal data except in the following circumstances:

• Service providers (payment processors, email platforms, booking systems)
• Professional advisers (lawyers, accountants, insurers)
• Legal requirements (HMRC, regulatory authorities, court orders)
• Business transfers (if we sell our business)

11. Third Party Services We Use

We may use the following third-party services:

• Payment processing: Stripe/PayPal/Klarna/Clearpay/Bank Transfer
• Email marketing: Flodesk
• Booking system: cal.com
• Website analytics: Google Analytics

Each service has its own privacy policy governing how they handle your data.

12. Cookies

Our Site uses cookies to improve your experience. We use:

• Necessary cookies for site functionality
• Analytics cookies to understand site usage
• Marketing cookies (with your consent)

You can control cookies through your browser settings.

13. How to Contact Us

For any questions about this privacy policy or to exercise your rights, please contact us at:

Email: kat@katburne.co.uk Address: 30 Hewlett Close, Chippenham, SN15 3TL 

14. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on Our Site and you will be deemed to have accepted the updated terms on your first use of Our Site following the changes.

Last updated: 24th July 2025